Job Opening: Communications and Events Administrator
As of January 3, 2022, the Teaching + Learning Lab, part of the Office of the Vice Chancellor (OVC), is seeking to hire a Communications and Events Administrator to work collaboratively with us to develop and effectively share our programs, services, and resources with the diverse group of faculty, graduate students, undergraduates, and staff that comprise MIT’s teaching and learning community.
NOTE: As of April 28, 2022, we have filled this position and are no longer accepting applications.
Primary functions and responsibilities of the position include:
CURATING, CREATING, AND DISTRIBUTING content for multiple various audiences across multiple media channels and platforms by:
- Writing, collaborating, and leading others to create content for our website, blog, newsletters, social media channels, MIT News and other news venues, and other useful venues;
- Curating relevant teaching- and learning-related content from across MIT and the higher education landscape in order to supplement and expand our content collection;
- Organizing existing and new content (especially on the website) for ease of use by specific audiences (faculty, instructors, graduate students, TAs, staff, inquirers, etc.);
- Collaborating with TLL staff to develop and maintain ways to share educational study results with appropriate audiences;
- Collaborating with TLL staff to develop digital and print materials (flyers, booklets, certificates, etc).
- Working with AV professionals and using basic video and audio editing skills to create audio and video products;
- Working with website designers and technicians to modify, build, and maintain TLL website (layout and structure);
- Coordinating with communicators and partners across the institute to promote TLL programming, resources, and news;
- Maintaining TLL style guide, brand voice, and brand integrity across all channels and platforms; and
- Identifying and actively reflecting on ways to improve and enhance TLL’s communication strategy.
PLANNING, ORGANIZING, AND DELIVERING TLL events and programming by:
- Collaborating with TLL staff to support the overall development, publicity, and delivery of virtual and in-person TLL programs, events, and projects;
- Managing vendors, guest speakers, and independent contractors to ensure high quality delivery of events;
- In particular, providing comprehensive logistical support for the TLL Speaker Series (currently being offered online 4-6 times per academic year); and
- Working with other OVC and MIT offices to organize and plan events, as needed.
MAINTAINING audience and office infrastructure by:
- Maintaining, creating, and expanding contact lists and event rosters to meaningfully engage with specific audiences across the MIT community;
- Tracking audience engagement across various platforms;
- Collaborating with TLL staff to develop insights and make data-driven decisions about office communication efforts;
- Collaborating with TLL staff to maintain, expand, and usefully employ in-house contacts database; and
- Assisting with other administrative tasks as needed.
The requirements of the position are:
- B.A./B.S. with at least five years of communication experience in higher education;
- Demonstrated interest in teaching and learning with a commitment to ongoing professional growth and development, and a willingness to apply new knowledge and skills in support of MIT teaching and learning;
- Demonstrated ability to work collaboratively and effectively with diverse faculty, graduate students, undergraduates, and staff in a research-intensive university setting;
- Demonstrated excellence in writing, listening, customer service, organizational, and interpersonal skills;
- Good judgment and problem-solving abilities with the related abilities of prioritizing workload, simultaneously navigating the demands of multiple stakeholders and projects, working calmly and effectively under pressure, consistently and reliably delivering high-quality results on time;
- Meticulous attention to detail;
- Ability to handle and resolve complex issues with minimal supervision;
- Experience with higher education program coordination;
- Proficiency with Microsoft Office, Google Drive, WordPress, Airtable, and Adobe Creative Cloud; and
- Familiarity and basic experience with web design, project management, audience engagement, database, and similar programs.